RNA Royalwood Neighbourhood Association
City Resources

City of Winnipeg Resources

Useful links and contacts for City of Winnipeg services relevant to Royalwood residents.

Last updated:

1. GENERAL CITY SERVICES

1.1 311 Service (24/7 Non-Emergency)

Phone: 311 (or 204-986-2171 from outside Winnipeg) Online: Submit online requests at winnipeg.ca/311 Available for: Potholes, graffiti, missed collections, parking violations, bylaw issues, general inquiries

1.2 City Website

winnipeg.ca – Access all City services, pay bills, submit requests, find information on every aspect of City services

1.3 In-Person Services

City of Winnipeg Service Centres:

  • Multiple locations across Winnipeg
  • Hours: Monday–Friday 8:30 AM – 4:30 PM
  • Services: Permits, licenses, property tax questions, utility payments

2. REPORTING ISSUES

2.1 Potholes & Road Maintenance

Report via:

  • Phone: 311
  • Online: winnipeg.ca/311
  • Mobile App: City of Winnipeg 311 app
  • Timeline: Patching typically occurs within 7–30 days depending on severity

2.2 Graffiti Removal

Report via:

  • Phone: 311
  • Online: winnipeg.ca/311
  • Description needed: Location, type of surface, size of graffiti
  • Timeline: City typically responds within 5–10 business days

2.3 Damaged Sidewalks

Report via:

  • Phone: 311
  • Description: Location and nature of damage (crack, heave, broken concrete)
  • Timeline: Assessment within 30 days; repairs vary based on severity

2.4 Street Lights

Report burned-out or malfunctioning street lights:

  • Phone: 311
  • Online: winnipeg.ca/311
  • Include: Street name and nearest intersection

2.5 Parks & Green Spaces

Report issues:

  • Phone: 311
  • Issues: Broken equipment, damaged facilities, debris, maintenance concerns

3. PARKING & TRAFFIC

3.1 Street Parking Questions

Contact: 311 Online: winnipeg.ca/parking For: Parking rules, overnight bans, snow routes, permit information

3.2 Traffic & Speed Concerns

Report:

  • Phone: 311 or Winnipeg Police non-emergency (204-986-6222)
  • For: Excessive speeding, traffic hazards, dangerous intersections
  • Note: Police may conduct traffic enforcement in response

3.3 Parking Violations

Report illegal parking:

  • Phone: 311
  • Provide: Vehicle description, location, nature of violation
  • Timeline: Response typically within 48 hours

4. WATER & WASTE MANAGEMENT

4.1 Waste Collection & Recycling

Collection Schedule: Visit winnipeg.ca/waste or call 311 For Royalwood: Check your collection calendar at winnipeg.ca/waste Issues: Missed collections, damaged carts, scheduling bulk pickup

4.2 Water Services

Contact: 311 For: Water outages, low water pressure, water quality concerns, meter issues Online: winnipeg.ca/waterandwaste

4.3 Hazardous Waste Disposal

4R Winnipeg Depots: Various locations — check winnipeg.ca/4Rwinnipeg for current hours and locations Accepted: Paint, oil, batteries, chemicals, propane, light bulbs

4.4 E-Waste Recycling

4R Winnipeg accepts electronics at drop-off depots Find locations: winnipeg.ca/4Rwinnipeg Accepted: Electronics, computers, batteries, chargers, appliances Cost: Free drop-off at City depots

5. RECREATION & PARKS

5.1 St. Vital Leisure Centre

Address: 800 Bothwell St, Winnipeg Programs: Swimming, fitness, ice skating, programs for all ages Phone: 311 or visit winnipeg.ca/recreation Website: winnipeg.ca/recreation for class schedules and registration

5.2 Parks in Royalwood & Surrounding Area

Facilities: Playgrounds, basketball courts, trails, sports fields, picnic areas Maintenance: Report damaged equipment or facilities to 311

5.3 City Leisure Guide

Access: winnipeg.ca/recreation Contains: All City recreation programs, classes, activities, registrations Updated: Seasonally with new program offerings

5.4 Dog Parks & Off-Leash Areas

Find: winnipeg.ca/publicworks/dogs Rules: Leash laws apply except in designated off-leash areas Nearby: Check map for closest off-leash dog parks to Royalwood

6. PERMITS & APPROVALS

6.1 Building & Development Permits

Contact: City Planning & Development Department Phone: 311 Online: winnipeg.ca/ppd Required for: Home additions, renovations, fencing, decks, sheds, major exterior work

6.2 Typical Permit Types

  • Building Permit: Structural changes, renovations
  • Development Permit: Zoning compliance, building placement
  • Fence Permit: Installation in some areas
  • Plumbing Permit: Fixture installation or major repairs
  • Electrical Permit: Electrical work (most jurisdictions)

6.3 Permit Process

  1. Submit application with plans and documentation
  2. City reviews for code compliance (typically 10–20 business days)
  3. Approval or request for modifications
  4. Work can begin once permit is issued
  5. Inspections required at various stages (foundation, framing, final)

6.4 Zoning & Land Use

For questions about:

  • What’s allowed on your property
  • Setback requirements
  • Land use designations Contact: City Planning, Property & Development, 311

7. EMERGENCY SERVICES

7.1 Police (Emergency)

Phone: 911 for immediate danger or emergency Non-Emergency: 204-986-6222

7.2 Fire & Rescue (Emergency)

Phone: 911 For: Fires, medical emergencies, rescue situations, carbon monoxide alerts

7.3 Paramedics

Phone: 911 For: Medical emergencies, injuries, sudden illness

7.4 Emergency Preparedness

Information: winnipeg.ca/emergency Topics: Severe weather, evacuation procedures, emergency supplies, alert systems

8. TRANSIT & TRANSPORTATION

8.1 Winnipeg Transit

Serving Royalwood:

  • Multiple bus routes connect Royalwood to downtown, shopping, schools, and major destinations
  • Route information: winnipegtransit.com or 204-986-5700
  • Payment: Transit pass, tokens, or mobile payment via Transit app

8.2 Key Transit Routes for Royalwood

Popular routes serve:

  • St. Vital Centre
  • Downtown Winnipeg
  • University of Manitoba
  • Pembina Highway corridor
  • Various connecting routes

8.3 Transit Planning & Information

Website: winnipegtransit.com Phone: 204-986-5700 For: Route planning, schedules, accessible transit, service changes

8.4 Handi-Transit (Accessible Transit)

Paratransit for residents with mobility challenges Phone: 204-986-5100 Registration: Required in advance; contact Handi-Transit for eligibility

9. PLANNING & DEVELOPMENT

9.1 City Planning

Contact: City Planning, Property & Development Phone: 311 Online: winnipeg.ca/ppd Services: Land use inquiries, zoning questions, development information

9.2 Long-Range Planning

Topics:

  • Neighbourhood plans
  • Proposed development projects
  • Capital projects (new parks, infrastructure)
  • Community input opportunities

9.3 Development Applications

Check status of:

  • Proposed shopping centres or apartment buildings in the area
  • Road construction projects
  • Park improvements Contact: City Planning, Property & Development

10. UTILITIES & SERVICES

10.1 City Water & Waste

Billing & Accounts: 311 or winnipeg.ca/waterandwaste Concerns: Low pressure, water quality, leaks, meter issues Emergency: Serious leaks or main breaks: 204-986-2171

10.2 Electricity

Note: Manitoba Hydro distributes electricity in Winnipeg Contact: Manitoba Hydro 1-888-624-9376 For: Power outages, service connections, billing

10.3 Natural Gas

Note: Centra Gas (Manitoba Hydro) provides natural gas service Contact: 204-480-5900 or 1-888-624-9376 For: Outages, safety concerns, service issues

10.4 Internet & Telecommunications

Providers: Multiple companies serve Winnipeg Contact: Your service provider directly For: Outages, service issues, billing

11. LEGAL & BYLAW ENFORCEMENT

11.1 Bylaw Enforcement

Contact: 311 or winnipeg.ca Issues: Property maintenance, parking violations, noise complaints, animal control Response: Officers investigate and enforce City bylaws

11.2 Animal Control

Stray Animals: 311 or Winnipeg Animal Services (204-986-6666) Animal Abuse: Animal Services or Winnipeg Police Dangerous Dogs: Winnipeg Police non-emergency (204-986-6222)

11.3 Property Standards

City enforces standards for:

  • Grass cutting
  • Property cleanliness
  • Building maintenance
  • Unsafe structures

12. COMMUNITY ENGAGEMENT

12.1 Public Consultations

City hosts consultations for:

  • New development projects
  • Major infrastructure (roads, transit)
  • Community planning updates Check: winnipeg.ca/council for upcoming consultations

12.2 Ward Councillor

Your Ward: St. Norbert Ward (includes Royalwood area) For: Municipal advocacy, community concerns, development issues

12.3 Neighbourhood Association

Royalwood Neighbourhood Association:

  • Community programs and events
  • Local advocacy
  • Resident engagement
  • Contact through royalwoodna.org

13. HELPFUL CONTACT SUMMARY

ServicePhoneWebsiteUse For
311 Service311winnipeg.caAll general City inquiries
Police (Non-Emergency)204-986-6222winnipeg.ca/policeCrimes, safety concerns
Winnipeg Transit204-986-5700winnipegtransit.comTransit info & planning
Parks & Recreation311winnipeg.ca/recreationPrograms, facilities
Water & Waste311winnipeg.ca/waterandwasteWater/sewer issues
Waste Management311winnipeg.ca/wasteCollection, recycling
Permits & Planning311winnipeg.ca/ppdBuilding permits, zoning
Hazardous Waste—winnipeg.ca/4RwinnipegChemical/e-waste disposal
Animal Services204-986-6666winnipeg.caAnimal welfare
Manitoba Hydro1-888-624-9376hydro.mb.caPower & gas issues

14. ONLINE TOOLS & RESOURCES

14.1 City Portal

winnipeg.ca features:

  • Online bill payment
  • Service requests (311 online)
  • Permit applications
  • Property tax information
  • Zoning inquiries
  • Event calendar

14.2 Mobile Apps

City of Winnipeg 311 App:

  • Report issues (potholes, graffiti)
  • Track requests
  • Find services nearby
  • Get notifications

Winnipeg Transit App:

  • Real-time bus tracking
  • Route planning
  • Trip planning
  • Alerts

14.3 Email Subscriptions

Subscribe to City services for:

  • Transit updates
  • Road closures
  • Severe weather alerts
  • Permit status updates
  • Community event notices

QUICK REFERENCE: WHEN TO CALL 311

  • Potholes and road damage
  • Graffiti removal
  • Street light outages
  • Parks & facilities issues
  • Parking violations
  • Waste collection problems
  • Bylaw complaints
  • General City inquiries
  • General utility issues

Always call 911 for emergencies (fire, medical, police emergency)

Questions about City services? Call 311 or visit winnipeg.ca

Last Updated: September 1, 2025

← All Resources